Having trouble switching medical dispensaries online?
The Illinois Department of Public Health (IDPH) recently sent out notices announcing that it is converting the existing Medical Cannabis Registry to a new system called Entellitrak.
The conversion process will require the current system to go down (beginning June 7, 2021).
New applicants and current patients will not be able to access the online system to submit applications or change dispensaries until the new system is available.
The new registry is set to go live June 22, 2021.
The week prior to the go-live, patients can find more information and additional documentation about the new application procedures on IDPH’s website.
The new registry should allow patients to access their online account at any time to check status, submit demographic changes, and make payments using a credit card. Patients will also be able to print their own paper registry cards once approved, eliminating the wait time for a card to be mailed to them from a printing vendor.
Patients whose cards will expire soon after the new system is in place on June 22, 2021 will receive auto-generated emails detailing the process for renewals and extensions.
Entellitrak is already being utilized for registrants in the Opioid Alternative Pilot Program. According to IDPH, the Conversion of the Medical Cannabis Registry system will allow for reduced fees, allowances for lifelong conditions, and the ability for patients to have three caregivers.
When the new system is live, patients will be able to log in and update their email address if necessary. Patients must also mark DPH.email@example.com as safe email to reduce the possibility of system emails going to spam inboxes.
Questions may be emailed to DPH.firstname.lastname@example.org.
Medical Cannabis Program representatives are available by phone at 1-855-636-3688 Monday through Friday, 9:00 AM to 4:00 PM.
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